01 · AT A GLANCE
Provider profile and documented storage options.
Singapore
Gold, Silver, Platinum, Palladium
Domestic storage, Safe-deposit box
Sole ownership of specific items, Fractional co-ownership, Your own box contents
Online, In person
No
Silver Bullion Group
02 · STORAGE OPTIONS
Where and how the metal is stored.
S.T.A.R. Storage Parcels
Dealer storage, allocated
- Location
- Singapore · The Reserve, 6 Changi South Street 3, Singapore 486128
- Vault operator
- The Safe House SG Pte. Ltd.
- Ownership
- Sole ownership of specific items
- Holding
- Segregated
- Metals
- Gold · Silver · Platinum · Palladium
- Access in person
- Yes
- Delivery possible
- Yes
- Onboarding
- Online
- Identification
- yes — identity and residency checks for S.T.A.R. Storage account
S.T.A.R. Grams
Dealer depot, fractional
- Location
- Singapore · The Reserve, 6 Changi South Street 3, Singapore 486128
- Vault operator
- The Safe House SG Pte. Ltd.
- Ownership
- Fractional co-ownership
- Holding
- Pooled
- Metals
- Gold · Silver · Platinum
- Access in person
- No
- Delivery possible
- Yes
- Onboarding
- Online
- Identification
- yes — identity and residency checks for S.T.A.R. Storage account
The Safe House Safe Deposit Box
Storage only
- Location
- Singapore · The Reserve, 6 Changi South Street 3, Singapore 486128
- Vault operator
- The Safe House SG Pte. Ltd.
- Ownership
- Your own box contents
- Metals
- Gold · Silver · Platinum · Palladium
- Access in person
- Yes
- Delivery possible
- No
- Onboarding
- In person
- Identification
- yes
03 · OWNERSHIP AND SAFEGUARDS
Whose property the metal remains.
“Not disclosed” means the provider does not state this publicly — it is not a statement that it does not apply.
S.T.A.R. Storage Parcels
- Held separately from the provider’s own assetsYes
- Direct claim against the custodianNo
- Bar or seal numbers recordedYes
- Ownership transferableYes
- Custodian is a bankNo
- Vault operator affiliated with a bankNo
- Proof of ownership
- invoice plus public Parcel Ownership List
- If the provider becomes insolvent
- The current terms structure storage as bailment: sole title remains with the customer and is evidenced by invoice and the public Parcel Ownership List.
S.T.A.R. Grams
- Held separately from the provider’s own assetsYes
- Direct claim against the custodianNo
- Bar or seal numbers recordedNo
- Ownership transferableYes
- Custodian is a bankNo
- Vault operator affiliated with a bankNo
- Proof of ownership
- online gram balance and public real-time backing tracker
- If the provider becomes insolvent
- Silver Bullion states that S.T.A.R. Grams represent fractional ownership of allocated, insured bullion and that the backing bullion is not on its balance sheet.
The Safe House Safe Deposit Box
- Held separately from the provider’s own assetsNot disclosed
- Direct claim against the custodianYes
- Bar or seal numbers recordedNo
- Ownership transferableNo
- Custodian is a bankNo
- Vault operator affiliated with a bankNo
- Proof of ownership
- safe-deposit-box rental agreement
04 · WHAT IT COSTS
Published costs.
| Charge | Published terms |
|---|---|
| Storage feeS.T.A.R. Storage Parcels | annual standard/discounted/bulk rates: silver 0.70%/0.60%/0.50%; gold 0.35%/0.30%/0.25%; platinum and palladium 0.45%/0.40%/0.35%; thresholds below 10,000 / from 10,000 / from 50,000 storage points (accessed 2026-09-21) |
| Purchase premiumS.T.A.R. Storage Parcels | product-specific live premium; no single static rate (accessed 2026-09-21) |
| Minimum investmentS.T.A.R. Storage Parcels | one listed bar or coin; no monetary account minimum published (accessed 2026-09-21) |
| Access, delivery and exitS.T.A.R. Storage Parcels | parcel withdrawal SGD 100 per parcel; Singapore delivery up to 500 kg SGD 400/trip; physical or virtual parcel audit SGD 400 first 2 hours plus SGD 200 each additional hour; audit confirmation SGD 50 plus courier (accessed 2026-09-21) |
| Storage feeS.T.A.R. Grams | gold 0.35% p.a. with minimum 0.1 g/year; platinum 0.35% p.a. with minimum 0.1 g/year; silver 0.70% p.a. with minimum 10 g/year; calculated daily and deducted monthly or on sale (accessed 2026-09-21) |
| Purchase premiumS.T.A.R. Grams | gold 2.5% over spot; silver 5% over spot; platinum 5% over spot in SGD/USD (current S.T.A.R. Grams page; accessed 2026-09-21) |
| Minimum investmentS.T.A.R. Grams | dashboard: silver 25 g, gold 0.5 g, platinum 0.5 g; product page increments can differ (accessed 2026-09-21) |
| Access, delivery and exitS.T.A.R. Grams | 0% sellback fee at spot; grams can be used toward deliverable inventory; product fabrication/delivery costs depend on selected item and destination (accessed 2026-09-21) |
| Storage feeThe Safe House Safe Deposit Box | Class I SGD 1,600/year; Class II SGD 1,280/year, including 9% GST (provider page, USD approximations based on 2026-09-17 FX; accessed 2026-09-21) |
| Purchase premiumThe Safe House Safe Deposit Box | not applicable — box rental only |
| Minimum investmentThe Safe House Safe Deposit Box | not applicable |
| Access, delivery and exitThe Safe House Safe Deposit Box | new tamper-evident seal SGD 25; initial remote deposit SGD 200; drilling/rekeying SGD 200, all incl. GST (accessed 2026-09-21) |
Terms are shown as recorded from the provider’s documents, in the currency it publishes, and are not converted. This is not a complete price list — always read the source document.
05 · INSURANCE AND AUDITS
How holdings are insured and audited.
| Storage option | Insurance | Audit |
|---|---|---|
| S.T.A.R. Storage Parcels |
|
|
| S.T.A.R. Grams |
|
|
| The Safe House Safe Deposit Box |
|
|
06 · WHO CAN BECOME A CLIENT
Published rules by region of residence.
Regions by the client’s country of residence. Geographic access is not approval: the provider reviews every relationship itself.
Regions
- European UnionAccepted
- European Economic AreaAccepted
- Rest of EuropeSome countries
- AfricaSome countries
- AsiaSome countries
- North AmericaSome countries
- South AmericaSome countries
- OceaniaSome countries
Country rules
- Citizenship: AfghanistanNot accepted
- Citizenship: BurundiNot accepted
- Citizenship: Central African RepublicNot accepted
- Citizenship: CubaNot accepted
- Citizenship: Democratic People's Republic of KoreaNot accepted
- Citizenship: Democratic Republic of the CongoNot accepted
- Citizenship: GuineaNot accepted
- Citizenship: Guinea-BissauNot accepted
- Citizenship: HaitiNot accepted
- Citizenship: IranNot accepted
- Citizenship: IraqNot accepted
- Citizenship: LibyaNot accepted
- Citizenship: MaliNot accepted
- Citizenship: MyanmarNot accepted
- Citizenship: SomaliaNot accepted
- Citizenship: South SudanNot accepted
- Citizenship: SudanNot accepted
- Citizenship: SyriaNot accepted
- Citizenship: YemenNot accepted
- Residence: AfghanistanNot accepted
- Residence: BurundiNot accepted
- Residence: Central African RepublicNot accepted
- Residence: CubaNot accepted
- Residence: Democratic People's Republic of KoreaNot accepted
- Residence: Democratic Republic of the CongoNot accepted
- Residence: GuineaNot accepted
- Residence: Guinea-BissauNot accepted
- Residence: HaitiNot accepted
- Residence: IranNot accepted
- Residence: IraqNot accepted
- Residence: LibyaNot accepted
- Residence: MaliNot accepted
- Residence: MyanmarNot accepted
- Residence: SomaliaNot accepted
- Residence: South SudanNot accepted
- Residence: SudanNot accepted
- Residence: SyriaNot accepted
- Residence: YemenNot accepted
European Union: No EU country on the restricted list. Due-diligence checks apply.
European Economic Area: No EEA country on the restricted list. Due-diligence checks apply.
Rest of Europe, South America and Oceania: No country in this region is on the restricted list. Sanctions and due-diligence rules can exclude individual countries; the provider publishes no complete country list for this region. Geographic access does not guarantee approval.
Africa: Burundi, Central African Republic, DR Congo, Guinea, Guinea-Bissau, Libya, Mali, Somalia, South Sudan and Sudan restricted. Sanctions and due-diligence rules can exclude individual countries; the provider publishes no complete country list for this region. Geographic access does not guarantee approval.
Asia: Afghanistan, Iran, Iraq, North Korea, Myanmar, Syria and Yemen restricted. Sanctions and due-diligence rules can exclude individual countries; the provider publishes no complete country list for this region. Geographic access does not guarantee approval.
North America: Cuba and Haiti restricted. Sanctions and due-diligence rules can exclude individual countries; the provider publishes no complete country list for this region. Geographic access does not guarantee approval.
Citizens or residents of 19 listed countries (plus listed terrorist organisations) cannot open, hold or access a Silver Bullion account. No EU or EEA country is listed.
Applies to: Silver Bullion accounts incl. S.T.A.R. storage and safe-deposit boxes
Source: Restricted Jurisdictions · Observed 22 September 202607 · SOURCES
Where these figures come from.
Only documents the provider publishes are used. Nothing here is taken from brokers or comparison sites.
Next scheduled review: 21 March 2027. Storage fees and terms change; the figures are re-read against the provider’s documents by then at the latest.
